![]() So it’s important to treat each customer interaction with the utmost care.īezos wants all Amazon team members to get into the mindset of customers. On the internet, someone can write negative reviews that reach thousands of viewers. While scaling up the company, Bezos was aware of how peeving one person can cause a chain reaction. Rather than hiding behind the usual corporate damage control. He's publicly acknowledged and apologized for many mistakes his company has made. But one must admit he is very effective at running a customer-centric business. The “most important person in the room” that the company was ultimately serving.īezos is certainly a complex character. The company’s mission is built on CEO Jeff Bezos’ idiosyncratic business philosophy.Įarly on in the company’s existence, he would drag an extra chair into meetings to represent the customer. Indeed, if you’re looking for a job with them, this is the first thing they tell you about their corporate identity. Its lofty goal was being “Earth’s most customer-centric company.” Amazon Customer Service PhilosophyĪmazon was launched, way back in 1995. You can choose to only see positions in that state. That includes a location filter.įor example, you live in Florida. The job search has a range of handy filters for role type, full-time/part-time, and many more criteria. Say you’re not looking for service, but rather a job with Amazon Customer Service. ![]() (Beware that international charges may apply.) Amazon Customer Service Jobs If you’re outside of North America, use this number instead: +1-20. The Amazon customer service number for Account Issues is +1-80. If you’re trying to refund (and return) something big, call Large Item Pickups at: Select ‘Return and Refund.’Īmazon suggests using live chat with Amazon Customer Support to sort out refund options. Log onto your account and go to the Customer Service page. You can use the same form as for returns. How to get a Refund for an Order from Amazon Find your recent order on your screen and click on it to report a problem with the delivery. Log onto your Amazon account and navigate to Help > Browse Help Topics > Need More Help > Contact Us. If 36 hours have passed since the posted delivery time, and your Amazon package still hasn’t arrived, you should contact Amazon directly. Call +1 86 (toll-free) to make arrangements. Looking to return a big bulky item? You can contact the Amazon customer service number for Large Item Pickups. ![]() From there, you can check out return options. You can also go to the Returns page.Īmazon recommends hopping on live chat with Amazon Customer Support. Then click on ‘Return and Refund’ to submit a return request. Log onto your account and navigate to the Customer Service page. If you’re using Chrome, just look for the lock icon to the left of the website URL.Īre you concerned about how Amazon uses your customer support communications? You can view the privacy notice from Amazon here. When accessing credit card info online, make sure the page is secure. + 1 (206) 922-0197 (If calling from outside USA)ĭo you have an Amazon Rewards Signature card for Amazon and Whole Foods Market?Īs always, whenever entering your credit card on the phone, make sure you’re the one calling out. Have questions about the Amazon Echo or any Alexa device? You can call one of the following numbers: The support page for Amazon’s cloud computing is below:Īmazon Alexa Customer Service Phone Number: Go to the page below to open a chat with customer service: Īmazon Email: on Social Media: You can get on social media too. As are Kindle, Fire TV, and Fire tablet questions. Inquiries about gift cards are handled on this number as well. Anything to do with Prime Membership, and Prime Now deliveries as well. You can ask about TV shows and Prime Video. Yes, that includes your Amazon Prime subscription. From here, you can ask about all things Amazon. + 1 (888) 280-4331 (Amazon phone support is available 24 hours) Here’s the lowdown on how to contact Amazon support. A quick Google search might not turn up what you need. True to form, Amazon customer service has a pretty decent rep.īut their contact info is slightly unclear. They seek to be a world-class customer-centric company offering great customer experience. With 164 million+ customers, Amazon is one of the world’s biggest brands. But sometimes you need to contact Amazon. The thing arrives in good shape, more-or-less according to the estimated delivery time. Most of the time, everything goes like clockwork. A lot of said stuff is probably purchased via Amazon. If you’re like most modern humans, you’re very into buying stuff online.
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